Account information: email address and name when you create an account.
Domain audit data: URLs, page content metadata, scores, and issues generated during audits you initiate.
Usage data: audit history, feature usage, and session information for improving the service.
Payment information: billing details processed securely through Stripe. SiteNexis does not store card numbers.
How We Use Your Information
To provide the SiteNexis audit and intelligence service.
To generate AI visibility scores, entity analysis, and machine trust reports for domains you submit.
To send transactional emails about your account (audit completions, billing, security).
To improve the accuracy of our scoring models using aggregated, anonymised data.
We do not sell your personal data to third parties.
Data Storage and Security
All data is stored on Supabase (PostgreSQL) hosted in the EU-West region.
Audit data is retained for 90 days on free plans, 12 months on paid plans.
All data in transit is encrypted with TLS 1.2+. Data at rest is encrypted by the cloud provider.
API keys are stored as bcrypt hashes. We cannot recover a lost API key.
You may delete your account and all associated data at any time from Account Settings.
Third-Party Services
Stripe: payment processing. Subject to Stripe's privacy policy.
Configured model providers: some requested semantic analysis may send the minimum necessary audit content to the provider selected for that task. Provider routing can vary by capability and availability; deterministic crawl and evidence checks remain separate. Refer to the AI Data Processing & Usage Disclosure for the current provider-agnostic contract.
Supabase: database and authentication hosting.
Upstash Redis: queue and caching infrastructure.
Cloudflare R2: PDF report storage.
Your Rights
Access: you may request a copy of all personal data we hold about you.
Correction: you may correct inaccurate personal data through Account Settings.
Deletion: you may delete your account and all associated data at any time.
Portability: you may export your audit history in JSON format from Account Settings.
To exercise these rights, contact sitenexisintel@gmail.com.
Cookies
SiteNexis uses only essential session cookies required for authentication.
We do not use advertising cookies or third-party tracking scripts.
Analytics are collected using aggregated, anonymised session data without third-party tracking.